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CES review- Smart TVs are primed for growth

January 20, 2012 By: Dr Search- Principal Consultant at the Search Clinic Category: Apps, Broadband, Browser, Customer Service, Ecommerce, Smart TV, Technology Companies, Televisions, Uncategorized, internet, smart phones

Smart TVs sets with the ability to stream online content, run apps and show television channels simultaneously dominated the Consumer Electronics Show (CES) exhibition.CES review- Smart TVs are primed for growthAt the end of 2011 there were 82 million connected TVs in homes worldwide according to research group Informa. By 2016 it forecasts that number will have ballooned to 892 million.

For years much of the tech industry has pursued a vision of the computer as the home’s digital hub. Owners used their PCs to copy photos off digital cameras, download music and movies and then transfer the material to other compatible devices.
Camera built into Samsung smart TV Samsung’s built-in camera allows its TV to recognise gestures and identify users

Advanced users might have connected their laptop to their TVs or streamed content to the sets wirelessly, but the televisions were at most at the end of a spur coming off the hub, rather than its heart.

The roll-out of cloud services allied to faster internet speeds now offers televisions the chance to usurp the PC’s place, and offers users further freedom from the confines of broadcasters’ schedules.

Samsung – the world’s best-selling TV-maker – has been at the forefront of efforts to deliver this vision.

One of the promotional videos it showed at this year’s event claimed watching television by appointment would become a foreign concept in the future, and its executives talk of the TV being the centre of the home.

Users are offered thousands of apps allowing them to use social networks, play video games, run educational software and follow exercise routines.

But smart TV makers recognise that people still want a sit back rather than lean forward experience most of the time.

Furthermore they acknowledge that increasing numbers of homes own other connected devices. So users may still find it preferable to tweet about a show via their tablet or smartphone rather than shrink the TV picture to pull up an app alongside.

However, manufacturers insist there are instances where it makes more sense to have everything on one screen.

While Samsung and Panasonic are developing their own system software, Google is taking a second crack at offering its own smart TV service.

At the show, LG and Vizio unveiled new sets with the search firm’s Android-based software built in. Sony also added the facility to two devices – a set-top box and a Blu-ray player.

The first version of Google TV launched in October 2010 to much fanfare, but proved a flop – enabled devices were criticised for being too expensive, and several TV networks blocked the US-only service from accessing their web content.

This time round a focus on apps may tempt content providers to co-operate, but for now it remains reliant on its own YouTube service as well as streams from Netflix, Amazon and several niche operations.

UK-based Canonical was punting a rival Linux-based Ubuntu operating system at the trade show. It says it offers a solution to clients who do not want to develop their own software and content deals, but feel uncomfortable linking up with Google.

Whichever operating system proves most popular, the internet poses a threat to the rest of the pay-TV market.

Furthermore, it says that recent developments have spurred pay-TV providers on to furnish its boxes with more material.

For now, the smart TV market looks fragmented from the point of view of content, and immature in terms of some of the technologies involved.

But as smart TVs become ever smarter, previous generations of unconnected sets may soon appear only slightly less antiquated than the black and white models of yesteryear.

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HTC quarterly profits plunge 25%

January 17, 2012 By: Dr Search- Principal Consultant at the Search Clinic Category: Ecommerce, Technology Companies, Uncategorized, mobile phones, smart phones

HTC’s new smartphone Raider 4G HTC is the world’s number four smartphone maker.HTC quarterly profits plunge 25%Taiwanese smartphone maker HTC has reported a 25% fall in fourth quarter profit, as its models struggled to compete with those of its rivals.

Net profit dropped to 11bn Taiwan dollars (£235 million) in the three months to December, from 14.8 billion dollars in the same period a year earlier.

Sales for December fell 20.3% from a year ago to 26.3 billion Taiwan dollars.

In October the firm said it expected lower revenues in the fourth quarter due to “uncertainties from new models”.

But its latest update also revealed that net profit for the whole of 2011 rose 57% to 62 billion Taiwan dollars.

HTC is the world’s number four smartphone maker, behind Samsung, Apple and Nokia.

Many of the world’s technology companies have also been hit by the recent floods in Thailand- which knocked the global supply chains of may manufacturers.

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Size of web pages grow

January 10, 2012 By: Dr Search- Principal Consultant at the Search Clinic Category: Computers, Customer Service, Ecommerce, Google, Mobile Marketing, Search Engine Results, Technology Companies, Uncategorized, Website Design, internet, search engines, smart phones

It is not just humans that are growing in size- web pages are getting bigger too.Size of web pages grow

The average web page is now about 965 kilobytes in size- reveals a study of top sites by the HTTP Archive trends.

The figure is 33% up on the same period in 2010 when the average webpage was even then a not so slim 726 kilobytes.

Keeping web pages small is vitaly important as not only are an increasing number of people browsing with smartphones, but also because Google use download times as a key search ranking determinant.

Analysis suggests the bloat is down to user demands for more interactivity, as well as the tools used to watch what happens when people visit a site.

To gather its figures, the HTTP Archive run a series of tests every month on the web’s top 1,000 sites.

These showed that average webpage sizes were trending steadily upward throughout 2011 and jumped sharply in October. Big pages generally take longer to load, which can mean visitors quit if a page takes too long to appear.

The metrics the HTTP Archive gathered suggest some causes for the growth. Images are a big proportion of the average webpage, and the higher resolutions people expect have led these to grow.

However, the statistics reveal that the category showing the biggest growth is that for Javascript.

This scripting language is widely used to make webpages more interactive and responsive.

The growth in the amount of Javascript on webpages may be down to the growing use of HTML5.

This is the latest version of the formatting language that defines how web pages should be written.

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Smartphone Android and iOS activations soar on Christmas Day

January 04, 2012 By: Dr Search- Principal Consultant at the Search Clinic Category: Apple, Apps, Google, Technology Companies, Uncategorized, internet, smart phones

Independent estimates suggest more than 6.8 million Android or Apple iOS smartphones were activated on Christmas Day – more than double last year’s number.Smartphone Android and iOS activations soar on Christmas DayMore than 3.7m Android devices were activated over the Christmas weekend, Google has revealed.

Industry experts believe the rise is partly because entry level smartphones have become cheaper.

The statistics, from Flurry Analytics, suggested 242 million apps were also downloaded on the same day.

The peak time for downloading new apps on Christmas Day was between 7pm and 10pm, the company said.

It gathered its data via its analytics tool which monitored downloads and usage of 140,000 apps in both Google’s Android Market and Apple’s App Store.

Flurry Analytics did not break down numbers for the individual operating systems.

It said the figures showed an increase in activations of 353% when compared to the daily average between 1 and 20 December. App downloads were up 125% over the same period.

The Android operating system can be found on a wide range of models produced by many different manufacturers, whereas Apple’s iOS is only found on iPhone, iPad and certain models of its iPod music player.

Demand for the iPhone has reached such a level that China based manufacturer Foxconn is looking to double production to 400,000 units per day, China Daily reported.

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Jonathan Ive- Apple’s head designer gets knighthood in honours list

January 03, 2012 By: Dr Search- Principal Consultant at the Search Clinic Category: Apple, Customer Service, Tablets, Technology Companies, Uncategorized, smart phones

Jonathan Ive, Apple’s head of design, has been awarded a knighthood in the New Year Honours list.Jonathan Ive- Apple's head designer gets knighthood in honours listMr Ive, who can now call himself Sir Jonathan has been made a Knight Commander of the British Empire (KBE).

Raised in Chingford, Mr Ive began working for Apple in 1992 and since then has been the brains behind many of its products.

He described the honour as “absolutely thrilling” and said he was “both humbled and sincerely grateful”.

Mr Ive added: “I am keenly aware that I benefit from a wonderful tradition in the UK of designing and making. I discovered at an early age that all I’ve ever wanted to do is design.”

Mr Ive has been lauded for the tight fit between form and function seen in Apple gadgets such as the iPod and iPhone.

Born in February 1967, Mr Ive inherited a love of making things from his father, a silversmith, and reportedly spent much of his youth taking things apart to see how they worked.

From the age of 14, he said, he knew he was interested in drawing and making “stuff” and this led him to Northumbria Polytechnic – now Northumbria University – where he studied industrial design.

On graduation he started work as a commercial designer and then, with three friends, founded a design agency called Tangerine.

One of the clients for the agency was Apple which was so impressed with the work he did on a prototype notebook that it offered him a full time job.

Mr Ive was apparently frustrated during his early years at Apple as the company was then suffering a decline. Everything changed, however, in 1995 when Steve Jobs returned to the company he helped found.

Mr Jobs described Mr Ive as his “spiritual partner” in the recent biography of the Apple co-founder written by Walter Isaacson. However, it also said that Mr Ive was “hurt” by Mr Jobs taking credit for innovations that came from the design team.

Mr Ive’s eye for design combined effectively with Mr Jobs’ legendary attention to detail and the products that have emerged from the company since the late 1990s have turned Apple into the biggest and most influential technology company on the planet.

The knighthood is the second time Mr Ive has been recognised in the honour’s list. In 2005 he was made a Commander of the British Empire (CBE).

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Blackberry maker RIM delays key smartphone launch

December 22, 2011 By: Dr Search- Principal Consultant at the Search Clinic Category: BlackBerry, Customer Service, Ecommerce, Technology Companies, Uncategorized, internet, mobile phones, smart phones

Research in Motion (RIM), which makes Blackberry phones has announced a delay to the launch of its new Blackberry 10.Blackberry maker RIM delays key smartphone launchThere was also disappointment at the prediction of sales of between 11 and 12 million smartphones in the current Christmas quarter, down from 14.8 million in the same period last year.

It reported net income of  £171 milion ($265 million) for the quarter to 26 November, down from £603 million in the same period of 2010.

RIM shares fell more than 6% in after-hours trading.

The Blackberry 10 phones were supposed to be on sale in the first three months of 2012, but RIM now says they won’t be available until late in the year.

It blamed the advanced chips for the phones not being available until the middle of the year.

RIM has also taken a charge of £222 million for unsold PlayBook tablets, which were launched with much hype earlier this year.

The new phones will operate the QNX operating system, which is seen as crucial to the company if it is to compete with phones using Google’s Android software or Apple’s iPhone.

The company has had a difficult few months, with a service outage knocking £25 million off its net income.

“As part of our commitment to improving our performance to better meet the expectations of shareholders and customers, we continue to evaluate ways to improve in several areas of the company’s operations,” RIM’s joint chief executives Jim Balsillie and Mike Lazaridis said in a statement.

“It may take some time to realise the benefits of these efforts and the platform transition that we are undertaking, but we continue to believe that RIM has the right set of strengths and capabilities to maintain a leading role in the mobile communications industry.”

The two chief executives said they had reduced the cash element of their pay packages to $1 per year.

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HP gives WebOS system code to open source developers

December 16, 2011 By: Dr Search- Principal Consultant at the Search Clinic Category: Computers, Mobile Marketing, Tablets, Technology Companies, Uncategorized, mobile phones, smart phones

The source code behind the mobile operating system WebOS, is being given to open source software developers by Hewlett Packard.HP gives WebOS system code to open source developersThe company acquired the software when it bought the smartphone maker Palm for £767 million ($1.2 billion) last year.

HP used the code to power its short-lived range Touchpad tablet computers before it abandoned the product line.

The firm said it would continue investing in the project to help third parties add enhancements.

“By contributing this innovation, HP unleashes the creativity of the open source community to advance a new generation of applications and devices,” said the firm’s president and chief executive, Meg Whitman.

A statement from the company said it would make the underlying code behind WebOS available under an open source licence. It said third-party developers, partners and HP’s own engineers could then “deliver ongoing enhancements and new versions into the marketplace”.

The firm added that it intended to be “an active participant and investor in the project”.

Analysts said the decision secured the platform’s future, at least in the short to medium term.

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Software on Android phones tracks every key stroke

December 08, 2011 By: Dr Search- Principal Consultant at the Search Clinic Category: Apps, Browser, Cyber Security, Google, Technology Companies, Uncategorized, data security, mobile phones, smart phones

Software installed on millions of Android phones is thought to be secretly tracking every key stroke, Google search, and text message by their users, it has been claimed.Software on Android phones tracks every key strokeAn Android app developer in America has posted a video showing what he claims is ‘conclusive proof’ that ‘Carrier IQ’ software installed by manufacturers of many US phones records the way those phones are used in real time, as well as their geographic locations.

Carrier IQ has claimed that the software only tracks information for the benefit of users, not for any spying purposes, and that it is “counting and summarising” information rather than recording it.

However, in a YouTube video the developer, Trevor Eckhart, did a “factory reset” on his Android phone, returning it to the condition in which it is shipped to customers, and linked it to a computer screen which allegedly displayed what the Carrier IQ software was tracking.

The demonstration shows that the software reads every keystroke put into the phone, as well as every text message sent to it. It also appeared to log location data, and transmit this to Carrier IQ.

Mr Eckhart, claims it is used by manufacturers of phones that use Google’s Android operating system, as well as some BlackBerry and Nokia handsets. It is not thought to be used in Apple’s iPhones.

It is not known if Carrier IQ is in use in Europe, where it might present a serious breach of the Data Protection laws.

A source at a leading mobile operator said his company didn’t install it but that he had been investigating whether UK manufacturers had done so and “couldn’t give a definitive answer”.

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Chrome browser overtakes Firefox to become world’s second most popular

December 07, 2011 By: Dr Search- Principal Consultant at the Search Clinic Category: Apple, Broadband, Browser, Customer Service, Ecommerce, Google, Microsoft, Mozilla, Technology Companies, Uncategorized, mobile phones, smart phones

Google’s Chrome has overtaken Mozilla’s Firefox as the world’s number two browser behind Microsoft’s Internet Explorer last month, according StatCounter. Chrome browser overtakes Firefox to become world's second most popularThe findings quote Chrome’s worldwide market share at 25.69% and Firefox’s at 25.23%. Internet Explorer, according to the same findings, dominates worldwide market share at 40.63%.

In the U.S., meanwhile, Chrome is still number three with 17.3%, a 6.41% jump compared to last November. Internet Explorer held the top spot with 50.66% and grew by 0.42%. Firefox was second with 20.09%.

Internet Explorer’s commanding lead has been challenged by the browser’s near absence from smartphones and tablets.

Last month, another researcher, Netmarketshare, reported that Internet Explorer’s share dipped below 50% for the first time.

Safari, Apple’s default browser on the iPhone and the iPad, claimed 62.17% of mobile traffic. Internet Explorer, meanwhile, had 52.63% of desktop traffic, according to the researcher.

Chrome may be coming to Google’s mobile Android platform soon, according to reports. The 3-year-old browser’s growth, which benefits from being promoted on Google.com, hit 200 million users in October.

Chrome also became the most popular browser for accessing Mashable in August.

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UK shoppers lead online buyers

December 05, 2011 By: Dr Search- Principal Consultant at the Search Clinic Category: Customer Service, Cyber Security, Ecommerce, Online Marketing, Social Media, Technology Companies, Uncategorized, data security, internet, mobile phones, smart phones

UK shoppers are buying more online products and services and at a faster pace than many other countries- a survey of global shopping habits by KPMG has found.UK shoppers lead online buyersSeventy seven per cent of British shoppers prefer to buy goods like CDs, DVDs, books and video games online – compared with 65% globally.

But when it comes to mobile banking, consumers in the UK are more reluctant than those in other parts of the world.

KPMG surveyed 9,600 consumers aged between 16 and 65, across 31 countries.

When buying goods or services, the majority of customers (both in the UK and globally) now said that they look at social networks such as Facebook and Twitter and online review sites.

“From buying goods on their mobile phones to keeping up with friends on social networks, consumers are increasingly reliant on a range of technologies that perform important – yet often overlapping – tasks,” said Tudor Aw, KPMG’s European head of technology.

“This new ‘converged lifestyle’ will have huge implication for retailers.”

Eighty eight per cent of respondents in the UK and worldwide reported downloading an app to their mobile.

In the UK, 74% of consumers said they were more likely to buy flights and holidays online and six in 10 used some form of online grocery shopping.

In the US, by contrast, the same amount would book flights but only 21% said they were more likely to buy groceries online.

But when it comes to mobile banking, only 27% in the UK said they had used some form of mobile banking in the past six months.

That compares with 52% globally – a massive jump from just under 20% in 2008, according to the audit firm.

Consumers in the UK are also more reluctant to embrace the cloud – storing their data online rather than on their own computers – with 53% of respondents saying they do some compared with 65% globally.

“The report also shows that consumers’ concerns over privacy and data security have increased over the last few years and companies across all sectors need to take this concern seriously,” Mr Aw said.

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