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Lack of social media expertise holding back uk online marketing

June 01, 2010 By: Dr Search- Principal Consultant at the Search Clinic Category: Uncategorized

As more marketing and communications professionals use social media channels for UK brands, new research by McCann Erickson shows that many agencies and consultants are not providing enough guidance to help their clients with social media.lack of social media skills holding back uk online marketingAlmost half of those surveyed (48%) said they still don’t feel they have adequate knowledge on how best to use social media channels effectively for marketing purposes.

Although this is down by over 16% from 64% last year the figure is still surprisingly high.

Nearly a quarter of respondents (23.4%) admitted that advances in social media are difficult to keep up with and almost the same proportion (22.4%) said they would like to understand social media more but that it is not easy to find genuine ‘experts’ in the field.

Interestingly, in just 12 months since the last survey there has been a marked increase in general social media usage for communications activities.

On average, usage for each of the main social networks (facebook, twitter and LinkedIn) is up by around 22% from last year. Twitter has shown the most increased usage (+28.2% since 2009) with 61% of those surveyed now saying that Twitter is regularly used as a way of distributing news stories.

It seems that IT departments are now more willing to let their marketing teams have access to social networks at work.

Last year’s results showed that 46% of respondents were unable to get access at work and although this figure has come down to 24.3% it still shows that nearly a quarter of UK marketers and communications practitioners are not granted workplace access to social networks, making monitoring and campaign execution impossible.

Social media monitoring for brands is now a key area for marketers who need to demonstrate effectiveness of activity, ROI and target audience usage of social networks. By far the most popular way of brand monitoring online is through Google Alerts with 45.5% using this free tool.

Radian 6 has emerged as the most widely used paid-for tool with 14.3% usage followed by PR Newswire’s monitoring tool Social Media Metrics at 10.4%. 11% of those surveyed said they relied on their retained PR agency to monitor social media brand activity and 37% said they conducted ‘ad hoc’ monitoring in house.

Asked where they think the responsibility for social media communications should reside, 50% said it came under a combination of disciplines; 23% said it was best managed by public relations professionals and 11% said it should sit with digital experts.

Additional results at a glance:
• 59.8% respondents said that social media communications is now part of their day jobs
• 29% think there are now too many social media networks
• 12.1% think social media networks are becoming too commercial
• 16.8% said they are interested in using social media more within their daily role but do not
currently use it

Dr Search reviewed the research from: McCann Erickson Social Media Index 2010

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Google profits jump on increased Pay Per Click advertising spend

April 16, 2010 By: Dr Search- Principal Consultant at the Search Clinic Category: Uncategorized

Google has reported double digit gains in first quarter profit and sales, indicating that it is an early beneficiary of the rebound in online advertising.

Google's logo as ppc income grows
The company posted net profits of £1.31 billion, or £4.04 a share, an improvement of 38 per cent on the same period last year. The performance exceeded analysts’ expectations.

The company, which controls around two thirds of the US search engine market, said that revenue in the first quarter totalled £4.51 billion, up 23 per cent from last year.

Net revenue, which excludes sums paid to partners, stood at $5.06 billion, up 2.2 per cent from the seasonally strong fourth quarter and above analysts’ average estimates of $4.95 billion.

Patrick Pichette, Google’s chief financial officer, said that an improving economy and a return of large advertisers helped the company to a “very positive” start to the year.

Mr Pichette said the company expected to hire aggressively through the year. In the last quarter it had increased its workforce by nearly 800 employees, the biggest growth since the first quarter of 2008.

Despite the results Google shares slid 3.1 per cent to $576.92 in after-hours trading last night, reversing a 1.1 per cent gain notched up earlier in the day and reflecting continuing uncertainty over the company’s acquisition of the mobile-advertising company AdMob, as well as concerns over its censorship dispute with China and its ability to add revenue from new formats or platforms.

The company’s shares have fallen by nearly 5 per cent this year, against a 10 per cent rise in the Nasdaq index.

Mr Pichette said last night that the company was still working on the AdMob deal, despite a review of the acquisition by the Federal Trade Commission.

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Optimising your links to maximise your seo effect

March 10, 2010 By: Dr Search- Principal Consultant at the Search Clinic Category: Uncategorized

Whilst website marketers focus purely on the number of incoming links from third party websites- there are other factors to consider in your plans.

Here are a few simple ways to improve the SEO benefit of your existing link partners.

1. Optimize your anchor text
Anchor text is one of the most important parts of a link to your website. It’s very likely that some sites will be linking to you with less than optimal anchor text. In some cases this may be basically along the lines of “click here” or “learn more”.

Try contacting site owners and provide them with an example of how you would like the link to be shown. If they’re already linking to you, there’s a good chance they see value in your website and will help you out.


Like testimonials, potential links owners may benefit from a preprepared version which you could emial to them.

2. Correct broken links
You may also find that some link partners may misspell one of your URLs or link to a non existent page which may have moved. Contact these webmasters to correct the error (you can even give them some anchor text suggestions at the same time). There are a number of free tools which can help you identify these pages.

3. Change the destination URL of your links
If you’re targeting specific pages as a part of your SEO strategy, try asking site owners to change the URL of their link. For example, you may want to redirect links from some of your homepage to key inner pages.
 

4. Asking for more links
When linking to your site, many webmasters will include a short description before or after the link. Try asking these link partners to provide some additional links to your site within this content – this also allows you to optimize the anchor text for these links.

Hope that these suggestions help you.

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Latest search engine traffic rankings reviewed

March 09, 2010 By: Dr Search- Principal Consultant at the Search Clinic Category: Uncategorized

The latest search engine traffic has been released by comScore for January 2010 U.S. Search Engine Rankings

In January 2010, Americans conducted 15.2 billion core searches, with Google Sites accounting for 65.4 percent search market share. Microsoft Sites grabbed 11.3 percent market share, up 0.6 percentage points versus December.

January 2010 U.S. Core Search Rankings
Google Sites led the U.S. core search market in January with 65.4 percent of the searches conducted, followed by Yahoo! Sites (17.0 percent), and Microsoft Sites (11.3 percent). Ask Network captured 3.8 percent of the search market, followed by AOL LLC with 2.5 percent.
comScore Core Search Report*
January 2010 vs. December 2009
Total U.S. – Home/Work/University Locations
Source: comScore qSearch
Core Search Entity Share of Searches (%)
Dec-09 Jan-10 Point Change Jan-10 vs. Dec-09
Total Core Search 100.0% 100.% N/A
Google Sites 65.7% 65.4% -0.3
Yahoo! Sites 17.3% 17.0% -0.3
Microsoft Sites 10.7% 11.3% 0.6
Ask Network 3.7% 3.8% 0.1
AOL LLC Network 2.6% 2.5% -0.1
* Based on the five major search engines including partner searches and cross-channel searches. Searches for mapping, local directory, and user-generated video sites that are not on the core domain of the five search engines are not included in the core search numbers.
Americans conducted 15.2 billion searches in January, up 3 percent from December. Google Sites accounted for 9.9 billion searches, followed by Yahoo! Sites (2.6 billion), Microsoft Sites (1.7 billion), Ask Network (574 million) and AOL LLC (375 million).
comScore Core Search Report*
January 2010 vs. December 2009
Total U.S. – Home/Work/University Locations
Source: comScore qSearch
Core Search Entity Search Queries (MM)
Dec-09 Jan-10 Percent Change Jan-10 vs. Dec-09
Total Core Search 14,737 15,167 3%
Google Sites 9,688 9,920 2%
Yahoo! Sites 2,544 2,583 2%
Microsoft Sites 1,576 1,715 an> 9%
Ask Network 545 574 5%
AOL LLC 383 375 -2%
* Based on the five major search engines including partner searches and cross-channel searches. Searches for mapping, local directory, and user-generated video sites that are not on the core domain of the five search engines are not included in the core search numbers.
January 2010 U.S. Expanded Search Rankings
In the January analysis of the top properties where search activity is observed, Google Sites led the search market with more than 14 billion search queries, followed by Yahoo! Sites with 2.7 billion queries and Microsoft Sites with 1.8 billion searches. Bing experienced large growth during the month with an 11-percent increase in query volume to reach more than 1.5 billion searches. Craigslist jumped one position to #6 with 636 million searches, while Facebook grew to 395 million searches, representing a 13-percent increase from the previous month.

comScore Expanded Search Query Report
January 2010 vs. December 2009
Total U.S. – Home/Work/University Locations
Source: comScore qSearch
Expanded Search Entity Search Queries (MM)
Dec-09 Jan-10 Percent Change Jan-10 vs. Dec-09
Total Internet 22,741 23,163 2%
Google Sites 14,019 14,045 0%
Google 10,101 10,378 3%
YouTube/All Other 3,918 3,667 -6%
Yahoo! Sites 2,629 2,670 2%
Yahoo! 2,605 2,647 2%
All Other 24 23 -4%
Microsoft Sites 1,620 1,772 9%
Bing 1,399 1,549 11%
Microsoft/All Other 221 223 1%
Ask Network 696 736 6%
ASK.COM 332 336 1%
MyWebSearch.com/ All Other 364 400 10%
eBay 680 659 -3%
craigslist, inc. 583 636 9%
AOL LLC 588 576 -2%
AOL Search Network 325 317 -2%
MapQuest/All Other 263 259 -2%
Fox Interactive Media 424 403 -5%
MySpace Sites 416 398 -4%
All Other 8 5 -38%
Facebook.com 351 395 13%
Amazon Sites 302 238 -21%

The key points are that Facebook traffic is still growing with the other largest moves being a surpring drop of traffic to YouTube- down 3% and the amazon group of sites which may be showing the post Christmas blues as they suffered a 21% fall.
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Google search engine optimisation requirements official review

March 04, 2010 By: Dr Search- Principal Consultant at the Search Clinic Category: Uncategorized

Dr Search’s post yesterday in Google’s own official search engine optimisation requirements exposed highlighted Google’s own internal research into it’s website.
google search engine optimisation requirements
Today I’m examining in greater depth the results of that reserach.
The first observation from the 49 page pdf is that metatags in the form of both the titles and descriptions are key search engine optimisation elements.

The heartening point is that Google admits that roughly 90% of it’s own pages could do with improvements in these respects.

Nearly a third of it’s pages need headings improvements.

Even it’s internal text links- a key algorithmic element of Brin and Page’s mathematical calculations, need improvements in a third of it’s own pages.

Conversely only a third of it’s pictures and logos have correct links.

For the full Google report card, please see: http://www.searchclinic.org/google-seo-report-card.pdf
It is 1.64 Mb in size and in PDF format.

Dr Search at the Search Clinic openly lives by the adage- “Give a man a fish and you will feed him for a day, give a man a fishing rod and you will feed him for life.”

Yes you can learn and do your own search engine optimisation- but would you rather spend time doing what you do best- building your business or on improving your website?
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Google’s own official search engine optimisation requirements exposed

March 03, 2010 By: Dr Search- Principal Consultant at the Search Clinic Category: Uncategorized

Yesterday Google’s announced it’s own search engine optimisation requirements for it’s own site.
Google search engine optimisation requirements

Topics covered included- how many of Google’s web pages use a descriptive title tag? Do we use description meta tags? Heading tags? While we always try to focus on the user, could our products use an SEO tune up? These are just some of the questions we set out to answer with Google’s SEO Report Card.

Google’s SEO Report Card is an effort to provide Google’s product teams with ideas on how they can improve their products’ pages using simple and accepted optimizations. 
Google’s blog says: “These optimizations are intended to not only help search engines understand the content of our pages better, but also to improve our users’ experience when visiting our sites. Simple steps such as fixing 404s and broken links, simplifying URL choice, and providing easier-to-understand titles and snippets for our pages can benefit both users and search engines. 
From the start of the project we also wanted to release the report card publicly so other companies and webmasters could learn from the report, which is filled with dozens of examples taken straight from our products’ pages.

The project looked at the main pages of 100 different Google products, measuring them across a dozen common optimization categories. Future iterations of the project might look at deeper Google product web pages as well as international ones. We released the report card within Google last month and since then a good number of teams have taken action on it or plan to.”
Dr Search wil ge going through the 49 page download and will post back for you.
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Search engines ranking- latest global results 2010

February 03, 2010 By: Dr Search- Principal Consultant at the Search Clinic Category: Uncategorized

comScore has published a report on the global search market which shows more than 131 billion searches were conducted across the web in December 2009. 

The top 5 leading countries in the search market are the United States, China, Japan, UK and Germany:
top global search engine searches ranked by country

One of the interesting things to note from the report is the relatively slow growth rate of searches from China.

Whilst they are sitting second in terms of overall volume, their growth rate is by far the lowest amongst the top ten countries.

When you compare this to the high volume and growth rate from Japan, it is foreseeable that the Japanese, British and the Germans may claim second spot in the not to distant future.

Google continues to lead the way as the dominant search engine, followed by Yahoo! and Baidu claiming the number three spot.


If Google follows through on their threat to pull out of China, it’s possible that Baidu could pickup their lost market share and claim the number two spot above Yahoo. Which would be an interesting situation if you work at Yahoo.
Another two thoughts are these figues do not include Twitter, nor do they include the searches on google’s You Tube.
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Google’s philosophy continues

January 06, 2010 By: Dr Search- Principal Consultant at the Search Clinic Category: Uncategorized

Search Clinic complete’s it’s overview of Google’s philosophy today.

7. There’s always more information out there.
Once Google had indexed more of the HTML pages on the Internet than any other search service, our engineers turned their attention to information that was not as readily accessible. Sometimes it was just a matter of integrating new databases, such as adding a phone number and address lookup and a business directory. 
Other efforts required a bit more creativity, like adding the ability to search billions of images and a way to view pages that were originally created as PDF files. The popularity of PDF results led us to expand the list of file types searched to include documents produced in a dozen formats such as Microsoft Word, Excel and PowerPoint. 
For wireless users, Google developed a unique way to translate HTML formatted files into a format that could be read by mobile devices. The list is not likely to end there as Google’s researchers continue looking into ways to bring all the world’s information to users looking for answers.

8. The need for information crosses all borders.
Although Google’s headquarters is in California, our mission is to facilitate access to information for the entire world, so we have offices around the globe. To achieve this, we maintain dozens of Internet domains and serve more than half of our results to users living outside the United States. Google search results can be restricted to pages written in more than 35 languages according to a user’s preference. 

We also offer a translation feature to make content available to users regardless of their native tongue and for those who prefer not to search in English, Google’s interface can be customised into more than 100 languages. To accelerate the addition of new languages, Google offers volunteers the opportunity to help in the translation through an automated tool available on the Google.com website. This process has greatly improved both the variety and quality of service we’re able to offer users in the most far-flung corners of the globe.

9. You can be serious without a suit.
Google’s founders have often stated that the company is not serious about anything but search. They built a company around the idea that work should be challenging and the challenge should be fun. To achieve this, Google’s culture is unlike any in corporate America, and it’s not because of the lava lamps and large rubber balls everywhere, or the fact that the company’s chef used to cook for the Grateful Dead. In the same way Google puts users first when it comes to our online service, Google Inc. puts employees first when it comes to daily life in our Googleplex headquarters. 

There is an emphasis on team achievements and pride in individual accomplishments that contribute to the company’s overall success. Ideas are traded, tested and put into practice with an enthusiasm that can make you dizzy. Meetings that would take hours elsewhere are frequently little more than a conversation in the lunch queue and not many walls separate those who write the code from those who write the cheques. This highly communicative environment fosters a productivity and camaraderie fuelled by the realisation that millions of people rely on Google results. Give the proper tools to a group of people who like to make a difference, and they will.

10. Great just isn’t good enough.
Always deliver more than expected. Google does not accept being the best as an endpoint, but a starting point. Through innovation and iteration, Google takes something that works well and improves upon it in unexpected ways. Search works well for correctly spelt words, but what about typos? One engineer saw a need and created a spell checker that seems to read a user’s mind. It takes too long to search from a WAP phone? Our wireless group developed Google Number Search to reduce entries from three keystrokes per letter to one. 

With a user base in the millions, Google is able to identify areas of conflict quickly and smooth them out. Google’s distinguishing feature however, is anticipating needs not yet articulated by our global audience, then meeting them with products and services that set new standards. This constant dissatisfaction with the way things are is ultimately the driving force behind the world’s best search engine.

* Full-disclosure update: When Google first wrote these “10 things” four years ago, they included the phrase “Google does not do horoscopes, financial advice or chat.” Over time they’ve expanded the view of the range of services they can offer –- web search, for instance, isn’t the only way for people to access or use information -– and products that then seemed unlikely are now key aspects of our portfolio. 

This doesn’t mean that they’ve changed their core mission; just that the farther they travel toward achieving it, the more those fuzzy objects on the horizon come into sharper focus (to be replaced, of course, by more fuzzy objects).

The full review can be viewed at:
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Google’s top 10 philosophy part 2

January 05, 2010 By: Dr Search- Principal Consultant at the Search Clinic Category: Uncategorized

Search Clinic continues it’s review of Google today.
4. Democracy on the web works.
Google works because it relies on the millions of individuals posting websites to determine which other sites offer content of value. Instead of relying on a group of editors or solely on the frequency with which certain terms appear, Google ranks every web page using a breakthrough technique called PageRank™. PageRank evaluates all of the sites linking to a web page and assigns them a value, based in part on the sites linking to them. 
By analysing the full structure of the web, Google is able to determine which sites have been “voted” the best sources of information by those most interested in the information they offer. This technique actually improves as the web gets bigger, as each new site is another point of information and another vote to be counted.

5. You don’t need to be at your desk to need an answer.
The world is increasingly mobile and unwilling to be constrained to a fixed location. Whether it’s through their PDAs, their wireless phones or even their cars, people want information to come to them. Google’s innovations in this area include Google Number Search, which reduces the number of keypad strokes required to find data from a web-enabled mobile phone and an on-the-fly translation system that converts pages written in HTML to a format that can be read by phone browsers. 

This system opens up billions of pages for viewing from devices that would otherwise not be able to display them including Palm PDAs and Japanese i-mode, J-Sky and EZWeb devices. Wherever search is likely to help users obtain the information they seek, Google is pioneering new technologies and offering new solutions.

6. You can make money without doing evil.
Google is a business. The revenue the company generates is derived from offering its search technology to companies and from the sale of advertising displayed on Google and on other sites across the web. However, you may have never seen an ad on Google. That’s because Google does not allow ads to be displayed on our results pages unless they’re relevant to the results page on which they’re shown. So, only certain searches produce sponsored links above or to the right of the results. Google firmly believes that ads can provide useful information if, and only if, they are relevant to what you wish to find.

Google has also proven that advertising can be effective without being flashy. Google does not accept pop-up advertising, which interferes with your ability to see the content you’ve requested. We’ve found that text ads (AdWords) that are relevant to the person reading them draw much higher click-through rates than ads appearing randomly. 

Google’s maximisation group works with advertisers to improve click-through rates over the life of a campaign, because high click-through rates are an indication that ads are relevant to a user’s interests. Any advertiser, no matter how small or how large, can take advantage of this highly targeted medium, whether through our self-service advertising program that puts ads online within minutes or with the assistance of a Google advertising representative.

Advertising on Google is always clearly identified as a “Sponsored Link.” It is a core value for Google that there is no compromise on the integrity of our results. We never manipulate rankings to put our partners higher in our search results. No one can buy better PageRank. Our users trust Google’s objectivity and no short-term gain could ever justify breaching that trust.

Thousands of advertisers use our Google AdWords program to promote their products; we believe AdWords is the largest program of its kind. In addition, thousands of web site managers take advantage of our Google AdSense program to deliver ads relevant to the content on their sites, improving their ability to generate revenue and enhancing the experience for their users.

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Google’s tips to avoid duplicate content issues

December 24, 2009 By: Dr Search- Principal Consultant at the Search Clinic Category: Uncategorized

Google have shared some insights into duplicate content and how the search engine deals with it.

Google Search Quality Engineer, Greg Grothaus, presents the video as part of the Webmaster Outreach program.

Greg clears up one of the most common myths in SEM: the duplicate content penalty.
Here’s how Greg explains it:

    I’ve seen evidence of people kind of get worried about this and thinking that [being omitted from the search results] is a penalty Google are applying on their site. What’s actually happening is that we’re looking at the query the users doing and we’re saying we want diversity in the results we’re going to show a user.

    So if someone searched for “fluffy bunnies” we want to show, as maybe page one, the wikipedia article on fluffy bunnies but we don’t want to show as page 2 the print version of the same article with the exact same text. So what we’re doing for that specific query, we’re omitting the print article.

How can you combat this? Here are some suggestions:

    * Don’t attempt to manipulate search engine rankings by deliberately duplicating content. If the content is changed in some way or additional value is added, then this is ok. But don’t just copy another website word for word, Google see this as a big no no
    * Don’t dilute your linking by backlinking to several URL versions with the same content.
    * Make sure your URLs are user friendly in the search results. URLs with useless parameters may offset branding efforts and decrease usability.
    * Make it easy for Google to crawl you site. More time spent crawling the same content means less time to discover the important content. So make sure that you have a sitemap- and update it regularly.
    * Pick one “canonical’ URL for each page and ensure you link consistently within your site.

Dr Search has posted Greg’s video here, so you can check it out yourself. It’s about 15 minutes in length, so you might need to grab yourself a drink and settle into a comfy chair.

Dr Search- the Principle Consultant at the Search Clinic wishes you a Merry Christmas and a prosperous New Year.
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