June 08, 2010
By: Dr Search- Principal Consultant at the Search Clinic
Category: Uncategorized
BP is accused of trying to manipulate the search results on search engines like Google and Yahoo, as it attempts to salvage its battered image following the oil slick in the Gulf of Mexico.
BP is purchasing Pay Per Click (PPC) search engine keyword terms such as “oil spill”, “Deepwater Horizon” and “Gulf of Mexico”, so that when a searcher types these kewywords into search engines, the results prominently feature a “sponsored link” to BP’s official page on its response to the oil spill.
Critics have described BP’s move as unethical. Maureen Mackey, a writer on the Fiscal Times, an online news site, said: “What it effectively does is that it bumps down other legitimate news and opinion pieces that are addressing the spill… and BP are paying big money for that.”
The criticism comes as President Obama expressed unease at the amount of money the company was spending to counter the negative attention the company has received following the oil spill.
BP has confirmed that its digital teams based in Houston and London, together with the company’s marketing executives, are currently engaged in buying search terms.
The company sought to downplay the strategy, saying that it was aimed at helping those most affected by the spill, by providing accurate information on the correct forms to fill in and key people to contact.
Groups can bid pennies or thousands of pounds for a PPC search term, but the highest bid does not necessarily win. Google demands that adverts are “relevant” for Google’s “Quality Score”, that the link is proven useful as many people have clicked on it.
BP have not revealed how much buying search terms such as “oil slick” has cost the firm. Companies are charged “per click”, meaning the more people click on the adverts, the more it will cost the firm.
Other analysts say that the move is a legitimate tactic that has been used successfully by other organisations in crises.
As the importance of the internet has grown, companies have increasingly tried to control their public image through buying advertising on search engines.
Political parties across the world, include the Conservative Party during this years general election, have bought key search terms to ensure their messages are at the top of search engine results.
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May 20, 2010
By: Dr Search- Principal Consultant at the Search Clinic
Category: Uncategorized
Yell’s long running chief executive and finance director both announced their departure after it reported a 26 per cent fall in annual underlying earnings.
Yell, the publisher of Yellow Pages, has been battling fierce competition from advertising on websites such as Google and eBay as well as the effects of the recession. It bought a directories group in Spain just before that country’s economy collapsed. Late last year it raised £559 million in a share issue to bring down some of its debt.
Dr Search has been helping a number of clients who were Yell and Yellow Pages advertisers improve thier marketing investments by switching their budgets into search engine optimisation.
The results can be remarkable.
Andy Turvey stopped his four figure yellow pages budget and let me optimise his main website instead.
The result? “I’m now getting all of my new business from my website now being found at the top of the search engines ahead of millions of my competitors”.
Do you fancy some of that for your business? If so, please just contact the Search Clinic.
Yell’s annual results showed that the company made a profit of £46.8 million against losses last year of £1.03 billion. Sales dropped by 11.5 per cent to £2.1 billion, though, which left left underlying earnings down 26 per cent at £620 million.
The company predicted that revenues would fall by a further 11 per cent in the three months to the end of June and then would continue to drop at about 15 per cent until the end of September.
Net debt had been cut from £4.2 billion at the end of March last year to £3.1 billion to the end of March this year.
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April 23, 2010
By: Dr Search- Principal Consultant at the Search Clinic
Category: Uncategorized
An increase in online advertising helped profits at Yahoo almost treble in the three months to the end of March.
Net profit rose to £200m from £79m in the same period a year ago.
The company’s takings were helped by its search and advertising partnership with Microsoft and sake of the Zimbra email service.
But after subtracting commissions paid to its advertising partners, Yahoo’s revenue slipped slightly to £750 million.
This was below analyst’s estimates – pushing Yahoo shares about 3% lower in after hours trading.
The firm’s chief financial officer, Tim Morse, said that its search advertising business “just didn’t seem to grow at the pace they had previously”.
However its display advertising business was strong, growing 20% year on year.
“High quality advertisers are coming back,” Mr Morse said. “We are still in the very early innings of this turnaround.”
Earlier this year, Microsoft’s plans to buy Yahoo’s internet search and search advertising businesses were been cleared by both European and US regulators.
The European Commission ruled that the deal “would not significantly impede effective competition”.
Under the deal, Yahoo’s website uses a Microsoft’s Bing search engine, and the two firms share the revenues.
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April 16, 2010
By: Dr Search- Principal Consultant at the Search Clinic
Category: Uncategorized
Google has reported double digit gains in first quarter profit and sales, indicating that it is an early beneficiary of the rebound in online advertising.

The company posted net profits of £1.31 billion, or £4.04 a share, an improvement of 38 per cent on the same period last year. The performance exceeded analysts’ expectations.
The company, which controls around two thirds of the US search engine market, said that revenue in the first quarter totalled £4.51 billion, up 23 per cent from last year.
Net revenue, which excludes sums paid to partners, stood at $5.06 billion, up 2.2 per cent from the seasonally strong fourth quarter and above analysts’ average estimates of $4.95 billion.
Patrick Pichette, Google’s chief financial officer, said that an improving economy and a return of large advertisers helped the company to a “very positive” start to the year.
Mr Pichette said the company expected to hire aggressively through the year. In the last quarter it had increased its workforce by nearly 800 employees, the biggest growth since the first quarter of 2008.
Despite the results Google shares slid 3.1 per cent to $576.92 in after-hours trading last night, reversing a 1.1 per cent gain notched up earlier in the day and reflecting continuing uncertainty over the company’s acquisition of the mobile-advertising company AdMob, as well as concerns over its censorship dispute with China and its ability to add revenue from new formats or platforms.
The company’s shares have fallen by nearly 5 per cent this year, against a 10 per cent rise in the Nasdaq index.
Mr Pichette said last night that the company was still working on the AdMob deal, despite a review of the acquisition by the Federal Trade Commission.
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April 14, 2010
By: Dr Search- Principal Consultant at the Search Clinic
Category: Uncategorized
Twitter has said it will rollout it’s Twitter101 service and allow advertising on its site for the first time.
The social networking site said advertisers would be able to buy “Promoted Tweets” that will appear on Twitter’s search results pages.

It has been reluctant to allow advertising in the past.
However, co-founder Biz Stone said they would not be traditional adverts. They must be Tweets that “resonate with users” and be part of conversations.
Twitter is growing fast. Currently, the world’s Twitter users tweet about 50 million times a day 600 times a second.
Twitter’s management hopes to apply the Google advertising model to its own micro-blogging service.
Companies using the service, however, will be looking closely at the return on investment that the service will generate. Should they pay per tweet read, per click-through, or per sale-after-click?
Commercial tweets to build brands and create buzz are probably the most promising application of Twitter ads. For ad copy writers, it will present a new challenge: how to hook customers with 140 characters or less.
Twitter has already signed up a raft of big name organisations such as Sony Pictures, coffee chain Starbucks and US retailer Best Buy.
It describes the Promoted Tweets as “ordinary Tweets that businesses and organisations want to highlight to a wider group of users”.
Initially, Promoted Tweets would only appear in Twitter search results, the company said, and only one Tweet would show up on each search results page.
It is the first toe in the advertising water for the social networking site, which has yet to make a profit and has only just begun to do deals to raise revenue from the high profile service.
It is an approach that the company described as a “stubborn insistence on a slow and thoughtful approach to monetisation”.
It follows Twitter’s announcement over the weekend that it will buy Atebits, the developer behind iPhone application “Tweetie”, which is one of the main user access points to Twitter.
The acquisition means that Twitter will for the first time be able to control directly the service they deliver to iPhone users, instead of relying on third party application developers to do this for them.
However, analysts say it also means that Twitter is turning the remaining applications developers that it has partnered in the past into direct competitors.
This raises the possibility that if Promoted Tweets prove unpopular with users, rival application developers may offer products that filter them out.
The advertising and Tweetie moves are not the first revenue-raising initiatives by Twitter – in October the company announced tie-ups with Google and Microsoft’s Bing under which the two search engines pay Twitter to include Tweets in their search results.
Twitter’s latest initiative is the first phase of its advertising plans. In future, Promoted Tweets will appear in users’ stream of posts, not just on Twitter search results pages.
Keen not to alienate his members, Biz Stone said that if users did not interact with Promoted Tweets by replying to them, “favoriting” them or retweeting them, they would “disappear”.
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April 12, 2010
By: Dr Search- Principal Consultant at the Search Clinic
Category: Uncategorized
Apple is to rival Google in the mobile advertising market with a new iAd advertising platform to be rolled out this summer.

The announcement follows Apple’s purchase in January of mobile advertising network Quattro Wireless for £196m, demonstrating that Mr Jobs is happy to put his money where his mouth is.
Yet the mobile advertising market is currently tiny, so the acquisition price paid for Quattro is small change for a company currently valued at over £145 billion.
However, analysts say that the potential for mobile advertising is huge and it could transform mobile commerce. Investment firm Piper Jaffrey is predicting a total in-application market for advertising of £450m by 2013, of which iAd could capture £250m.
Mr Jobs’s rationale is that mobile advertising can be tailored to the individual users needs and interests, in much the same way that Google has been able to use data from users of its search engine and gmail accounts to target advertising.
Apple could use the mobile phone user’s physical location as a hook for advertisers – for example Mr Jobs cited a Nike advert incorporating a nearest store locator. But information about a user’s interests can also be gleaned from the applications they choose to purchase.
Steve Jobs’s announcement comes at a time when rival Google’s own mobile advertising initiative has become hamstrung by the US anti-trust authorities.
In November, Google outbid Apple to purchase leading mobile advertising company AdMob for £500m.
“Google came in and snatched them because they didn’t want us to have them,” said the Apple head. Admob already operates on Apple’s handsets.
However, Google’s plans immediately ran into trouble as the Federal Trade Commission chose to review the deal. Months later, a decision is still pending.
The iAd initiative also seems designed to provide a fillip to the growth of new applications for Apple’s handsets.
The Apple chief executive said that 60% of the advertising revenues raised will be passed onto the application developers, creating a major new financial incentive for programmers to generate new functionality for the iPhone, iPad and iPod touch.
“The revenue sharing opens the floodgates for a lot more free applications,” says Mr Wood. “This is an extremely astute move by Apple. I would expect both the number and the quality of applications to grow much more rapidly because of this.”
The rivalry between Apple and Google will partly be decided by the direction that mobile phone technology takes in the future.
Apple stakes its future on the continuing development of applications as the main forum for mobile software, whereas Google expects applications to be supplanted by a web browser that gives users access to the entire internet.
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November 04, 2009
By: Dr Search- Principal Consultant at the Search Clinic
Category: Uncategorized
Google Adwords ROI- “After your advice I was able to cut my PPC spend by 93% whilst still getting the same amount of clicks”, says James Brown, MD of Click HQ- clickhq.co.uk.
That advice came from Dr Search the Principal Consultant at the Search Clinic and here he shares it with you.
Below are the 7 Steps to Adwords Optimization that Dr Search used to fine tune his client’s Pay Per Click (PPC) campaign and drive the business forward during difficult times:
1. Review, refine and add to your keyword list
If a keyword has a Clickthrough Rate (CTR) of less than 1% after you’ve tried to optimize it, then delete it. That was easy.
Remember you are bidding on keywords that real people search with and their popularity changes over time. Also, new keywords will always be emerging.
Add the new keywords you find to relevant existing Ad Groups. If there is no relevant group, start a new one.
Within your Ad Groups, always look for keywords that can be used to start new Ad Groups with their own adverts and landing pages.
This allows the old and new Ad Groups to each have adverts and landing pages more relevant to their keywords. And more relevant ads and landing pages means higher Quality Score, lower Cost Per Click (CPC) and higher Conversion Rates.
For example, one Ad Group might contain both Marquee Hire Kent and Wedding Catering Kent. To work for both these keywords, the ad copy will need to be generic and will struggle to mention both target keywords. Likewise, the landing page won’t be able to focus on either keyword.
But if each of those phrases is given its own Ad Group they can have their own ad copy and landing pages that focus on their specific keywords.
2. Use Keyword Matching options to lower costs
Are all your keywords using Broad Match? Make sure you are also using Phrase Match and Exact Match bid types.
Use the Adwords Keyword Estimator Tool to create a ‘bid stack’ which involves bidding on the same keyword with all three match types. Sounds crazy but it works. Here’s how and why …
Exact Match is the exact keyword you are targeting and so should deliver the best response. Of your three bids this one is for the highest amount because you know exactly what you’re bidding for and these are searchers you most want to see your ads.
Make your Broad Match searches just 25% of the Exact Match amount because such searches are, generally, the worst.
Eg, I might bid £0.50 for a Broad Match with keyword Marquee Hire. Meaning I will pay £0.50 for any phrase that contains those keywords, eg, Hire Marquee in Kent and also any keywords that Google decides are similar. This might include badly matching phrases like van hire. This is why our Broad Match bids should be low.
It seems complicated but it’s really simple and ensures that your ad first appears for the best keyword searches, ie, Exact Match. But your ad will only appear for less responsive keywords if it can do so for a much lower cost, ie, you’ll pay less for Phrase and Broad Match.
You can really start to save money and increase Clickthrough Rate (CTR) if you add Negative Broad Match and Negative Exact Match keywords to your Phrase and Broad Match Ad Groups.
Rather than being keywords you want to bid on, Negative keywords are those that you do not want to bid on. For example, I might have an Ad Group that includes the following keywords that I *do* want to bid on with a Broad Match:
* marquee hire kent
* wedding hire kent
… and the following negative keywords that I do not want to bid on:
v style="font-family: Verdana,sans-serif; text-align: justify;"> * cheap
* free
* van
Which means that even though they contain my Ad Groups ‘positive’ keywords, I will not be bidding on the following:
* cheap marquee hire kent
* cheap wedding hire kent
* free marquee hire kent
* free wedding hire kent
* van hire kent
3. Keep testing your ad copy & landing pages
It is always possible to improve your ad copy and increase Clickthrough Rate (CTR). AdWords doesn’t charge you to test new ads so Always Be Testing one to three new ads against your current best performing ad.
You can also test new landing pages against your current page. Send 50% of clicks to landing page A (your existing or ‘control’ page) and 50% to a new landing page B (your ‘test’ page). If B performs better it becomes your new control which you then try to beat with a new test page.
You can test changing everything on your landing page, from the color of your response buttons to your choice of font. But try starting with your ‘offer’ – your product’s price, discount and package.
Google’s Website Optimizer allows powerful A / B testing of your landing pages and is available for free.
4. 200 is the magic number at which response can be judged
200 is the magic number. 200 ad impressions and 200 clicks.
If a Keyword gets 200 impressions then 200 people whose searches have matched your keyword bid have seen your ad. And 200 impressions is enough to judge your ad’s performance.
If your ad gets less than a 1% Clickthrough Rate (CTR) then you must either delete the keyword, add more negative keywords or improve your ad text.
If a Keyword gets 200 Clicks then 200 people who have seen your ad have clicked on it and visited your landing page. And 200 visits to your landing page is enough to judge its conversion rate and subsequent profitability.
Your unique bid cost, sales process and profit margins will determine what Conversion Rate is required to make a profit. But if you are converting at less than 1% then it’s likely that either something needs changing to improve conversion or that you should delete the keyword.
5. Use location targeting to show your ads only in relevant parts of the country
Many AdWords accounts only have one Campaign, targeted to one location.
If your product or service is location specific – you can use AdWords Location Targeting features to only target people in the areas you can sell to. You can configure this from the Audience section on your Campaign’s Settings page.
But the location service is not perfect as it’s based on IP address, and some IPs don’t match user location. (For exapmle the Telegraph.co.uk site is currently sited in Holland) To deal with this, you can run a second Campaign with much broader location settings – eg a whole country – but only bidding on keywords that include ‘location words’.
Eg, if you’re selling pizzas in Chicago, only bid on keywords containing Chicago and other words for relevant locations in Chicago.
Smart location targeting like this should dramatically decrease your AdWords costs and increase relevancy.
6. Run Search Query Reports to find new keywords to bid on
Running a Search Query Report in Google Adwords will show the specific searches that your ads appeared for and you can use these to further refine your Ad Groups. Here’s how to do it …
Go to the ‘Keywords’ tab:
Click on the ‘See Search Terms’ box and then ‘All’. A pop-up window will appear like this:
Look at the Phrase and Broad Match keywords and consider adding them as specific keywords, perhaps with their own Ad Groups. Any inappropriate keywords can be added as negative keywords.
7. Schedule your Campaign to be on when customers respond
You can easily increase your Clickthrough Rate (CTR) by making sure your campaign is on only when you get the best results. Find out when that is by studying response across different days of the week and times of the day (an hourly report is available to help you).
Your Campaigns’ current scheduling is summarized in the ‘Ad scheduling’ column in the ‘Settings’ tab view for all your campaigns. See right-hand column on the grab below.
The default setting is ‘Show ads all days and hours’.
You can configure a specific Campaign’s timing by clicking on its name in the above report or on its own ‘Settings’ tab. Then click on ‘Edit’ to the right of ‘Ad scheduling’ beneath ‘Advanced settings’.
If you click the ‘Bid adjustment’ link you can further refine your Campaigns with different bid amounts for different times of the day.
Summary of how to optimize your Adwords Campaigns
* Never stop optimizing your Adwords Campaigns.
* Regularly look for new keywords to add to your Ad Groups.
* Split Ad Groups up to allow more targeted ad copy and landing pages.
* Use different match type bids to create a ‘bid stack’.
* Always be testing your ad text and landing pages to find higher clickthrough and conversion rates.
* Judge keywords after 200 page impressions.
* Judge landing pages after 200 clickthroughs.
* Cull keywords that you can’t get better than 1% clickthrough and conversion rates for.
* Use location targeting to show your ads only in relevant parts of the country.
* Run Search Query Reports to find new keywords to bid on.
* Schedule your Campaign to be on when customers respond.