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Google sales growth worse than expected

January 24, 2012 By: Dr Search- Principal Consultant at the Search Clinic Category: Ecommerce, Google, Pay Per Click, Technology Companies, Uncategorized, search engines

Google reported a 27% increase in revenues for the last three months of 2011, but even that was not good enough to meet Wall Street estimates, sending the shares tumbling.Google sales growth worse than expectedGoogle shares fell 10% in after hours trading to £370 ($575) .

It reported 3 month revenues of £6.8 billion ($10.6billion) and its net profit rose 6.4% to £1.74 billion ($2.7 billion).

“Google had a really strong quarter ending a great year,” said chief executive Larry Page.

“I am super excited about the growth of Android, Gmail, and Google+, which now has 90 million users globally – well over double what I announced just three months ago.”

But analysts were less impressed with Google’s figures.

Expectations were very high and Google have missed thier estimates.

The number of clicks on Google’s AdWords Pay Per Click networks rose significantly in the fourth quarter, but the amount that Google was able to charge advertisers for each click fell 8%.

For the full year, Google reported a 29% rise in revenue to £24.45 billion ($37.9 billion), with net profits up 14% to £6.25 billion ($9.7 billion).

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Yahoo co-founder Jerry Yang resigns from its board

January 19, 2012 By: Dr Search- Principal Consultant at the Search Clinic Category: Broadband, Customer Service, Email, Pay Per Click, Social Media, Technology Companies, Uncategorized, Yahoo, search engines

Jerry Yang, the co-founder of Yahoo!, has resigned from its board of directors with immediate effect.Yahoo co-founder Jerry Yang resigns from its boardJerry Yang founded the online company in 1995 with David Filo and was its chief executive from June 2007 until January 2009.

His resignation comes two weeks after the company hired former PayPal executive Scott Thomson to be its new chief executive.

Mr Yang annoyed some shareholders by turning down a £31 billion ($47.5 billion) takeover offer from Microsoft in 2008.

Since then the value has plummeted and the company’s current market value is only about £13 billion.

Mr Yang has also resigned from the boards of Yahoo Japan and Alibaba Group and said in a statement: “The time has come for me to pursue other interests outside of Yahoo!”.

In addition to leaving the boards, Mr Yang is also giving up his title of “Chief Yahoo”. He also expressed support for the company’s current management.

“I am enthusiastic about the appointment of Scott Thompson as Chief Executive Officer and his ability, along with the entire Yahoo! leadership team, to guide Yahoo! into an exciting and successful future,” he said.

Some observers had seen Jerry Yang as an impediment to the sale or restructuring of the business as it provides a more objective and unemotional approach to the variuos strategic alternatives which are being considered as the company attempts to reinvent itself.

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Google changes Adwords rankings to focus on landing page quality score

October 10, 2011 By: Dr Search- Principal Consultant at the Search Clinic Category: Customer Service, Google, Online Marketing, Pay Per Click, Search Engine Marketing, Uncategorized, search engines

After testing in Brazil, Spain, and Portugal, Google will roll out a new algorithm globally that gives more weight to landing page quality when it comes to AdWords Quality Score. Google changes Adwords rankings to focus on landing page quality scoreThis means ads with landing pages that Google deems to be most relevant to the query will be able to rank higher for lower cost per click bids.

“What we’ve seen is that there are ads available in the auction that are as good a quality as the top ads. But the landing pages — the merchant sites, the advertiser landing pages — are of much higher quality than the ads that we see at the top of our auction,” Jonathan Alferness, director of product management on Google’s ad quality team.

This, says Alferness, means the user experience isn’t what it could be. Hence the change to give more weight to landing page quality. “In the end, we believe that this will result in better quality experience for the users.”

Landing page quality has long been a factor in Google AdWords, but more as a negative signal.

If an advertiser’s landing page was particularly terrible or misleading, advertisers could have their ads rejected or their accounts suspended or revoked — depending on how bad the policy violation was.

The new change will assign landing page quality a positive value, incentivising advertisers to make sure the landing page’s keywords and content are closely aligned with the keywords for which they’re bidding.

Ads with high landing page quality will get a “strong boost” upward in the auction, according to Alferness.

Alferness says Google will crawl the landing pages associated with every ad and make a determination as to its quality.

“What we always ask our advertisers to focus on is relevance — choose a landing page or site experience that is both relevant to the keywords that you’re targeting and also a good experience for end users,” said Alferness. “This is just continuing to push on those best practices. I gives us the ability to really reward those advertisers that have been doing this, whose landing pages really are some of the best in our systems.”

The change will roll out in the next week or two. Advertisers may see some variations in ad position and keyword Quality Score at first, but things should settle down within a couple of weeks, according to Google.

From: http://searchengineland.com/google-tweaks-adwords-to-give-landing-page-quality-more-weight

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Yahoo profits rise but sales drop as rivals dent market

July 20, 2011 By: Dr Search- Principal Consultant at the Search Clinic Category: Customer Service, Ecommerce, Pay Per Click, Technology Companies, Uncategorized, Yahoo, search engines

Yahoo has reported a drop in its sales revenue for the second quarter due to weaker-than-expected advertising sales.
Yahoo profits rise but sales drop as rivals dent marketThe company said it generated £670 million in revenue in the three months to June, a 4.6% decline compared to the same period last year.

The results have come as Yahoo has been facing increasing competition from rivals Google and Facebook.

However, despite a drop in revenue, Yahoo said its profits rose by 11% from a year ago to £148 million.

Carol Bartz, the chief executive of Yahoo said the second quarter was a “mix of good, encouraging and, at the same time, unsatisfactory” developments.  The issue was we did not have enough sales people in front of the big clients,” she said.

Increased competition from its rivals is the not the only issue that Yahoo has had to deal with.

In May, it suffered a big setback in China after the internet company Alibaba, in which Yahoo has a 43% stake, transferred one its key assets, Alipay, to a company controlled by its founder Jack Ma.

Yahoo shares have fallen more than 20% since then because investors are worried that it may have lost out on one of Alibaba’s key businesses.

The company has assured its backers that it is trying to resolve the issue.

“We have been working on this negotiation continuously, in fact daily,” said Ms Bartz.

However, analysts said the latest data indicated that Yahoo will find it tough to turn things around soon.

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Mobile ads take off- with Google the winner

March 21, 2011 By: Dr Search- Principal Consultant at the Search Clinic Category: Apple, Customer Service, Google, Mobile Marketing, Online Marketing, Pay Per Click, Uncategorized, Yahoo, bing, mobile phones, search engines, smart phones

New research shows around 5% of paid search spending is now in the mobile space and Google is the big winner!
Mobile ads take off- with Google the winnerThe research reports that the budget for mobile search spending could double to 10%- around £600 million by the end of this year if the current mobile search spending keeps increasing at the given pace and not surprisingly, Google would own most of this money.

Just like Google has been dominating the online search share market in the UK with 90% marketing share, the majority (97%) of mobile search spend goes to Google, with Bing and Yahoo getting meager parts of the remaining 3.2 percent.

This report also confirms Google CEO Eric Schmidt’s recent statement at an IAB event Florida where he said “mobile is growing faster than expected and blowing all of his company’s internal projections out of the water”.

About 15% of the total search volume for all of Google’s search categories comes from mobile searches.

It’s not all good news for mobile search advertisers though.

The data from the report highlights higher a Cost per Click (CPC) and lower Click Through Rate (CTR) for mobile search campaigns- with 13% higher CPC and 30% lower CTR than traditional paid search campaigns.

What’s interesting to note is the significant influence Apple has over Google’s mobile search success.

Google dominates (around 95%) all the searches originating from the iPhone however 50% of these searches come from the toolbar (at the bottom of your iPhone main screen), 42% from Google’s homepage and less than 10% from Google’s app.

What might happen for example if either Bing or Yahoo! were to become the default search engine for the iPhone. Google’s share would be significantly impacted.

The report can be found at: http://blog.efrontier.com/mobile-search-user-behavior-is-changing-rapidly-and-marketing-opportunities-abound-

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Warning- Pay Per Clicks aren’t your magic online marketing channel

March 10, 2011 By: Dr Search- Principal Consultant at the Search Clinic Category: Google, Online Marketing, Pay Per Click, Search Clinic, Social Media, Uncategorized, bing, search engines

The Search Clinic has long been warning that pay per clicks- and Google’s AdWords in particular are not your magic online marketing channel, now new research proves my caution.

Online searching has become a nearly ubiquitous online activity and Google remains the undisputed king—receiving the largest share of search ad revenue and traffic.

But an eye-tracking study by user experience research firm User Centric adds a new perspective.

Its research indicates that most search users overlook search ads almost entirely.

The findings showed organic search results were viewed 100% of the time, and participants spent an average of 14.7 and 10.7 seconds looking at organic search results on Google and Bing, respectively.

However, only 28% of participants looked at right side ads on Google, and just 21% did the same on Bing—spending around 1 second viewing all ads combined on each search engine.

To put this in perspective, searchers who viewed the left hand site navigation spent more time doing so than they did viewing ads on both search engines.
Warning- Pay Per Clicks aren't your magic online marketing channelViewing Metrics for Search Results on Google and Bing, July-Aug 2010 (% of participants and time spent (seconds))

With users spending nearly all their time viewing organic search results, Hitwise’s latest numbers give some further insight.

Bing and Yahoo!’s success rates, meaning searches that resulted in a click, are just over 81% whereas Google sits much lower at 65.6% in December 2010 and January 2011.
Success Rate Among Leading Search Engine Providers, Dec 2010 & Jan 2011Although the sheer volume of searches Google handles may bring down its success rate, the difference been Google and Bing is still large enough to draw conclusions.

First, users were shown to spend the vast majority of their time looking at organic search results on both search engines, and Bing’s success rate is 16 percentage points higher than Google’s.

Therefore, even though Google has more traffic than Bing, the Microsoft search engine generates a greater share of relevant traffic per search.

Additionally, this data indicates that SEO is more essential than ever. Users have learned to overlook search ads, and they will continue to ignore such ads as they become even more search-savvy over time.

SEO will become increasingly challenging as users start to rely on search engines for different reasons.

A recent study from Forrester Research found that internet users were 22 percentage points less likely in 2010 to rely on search engines to find websites than they were in 2004.

Although this doesn’t mean people are using search engines less to find information about product types or branded goods, it does mean that they are relying on search less to find websites specifically.
US Internet Users Who Rely on Search Engines to Find Websites, 2004 & 2010 (% of respondents)Perhaps this change is because internet users are becoming more knowledgeable and do not need to rely on search to find popular sites such as Facebook and YouTube.

Also, they may be relying on social media more to find websites. No matter the reason, this data indicates that search users’ behavior is in constant flux.

As search users continue to change their behavior, marketers will need to adjust their SEO strategy to keep up.

This research was initially published on: http://www.emarketer.com/Article.aspx?R=1008270&AspxAutoDetectCookieSupport=1

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Google co founder Larry Page to become chief executive

January 21, 2011 By: Dr Search- Principal Consultant at the Search Clinic Category: Customer Service, Google, Pay Per Click, Uncategorized, search engines

Google co founder Larry Page is to become chief executive of the search company in April.
Google co founder Larry Page to become chief executiveHe will take over from Eric Schmidt, who has been in the job for a decade and will become executive chairman.

Google said Mr Schmidt would focus on “deals, partnerships, customers and broader business relationships”.

The surprise news came as Google unveiled strong net profits in the last three months of £1.6 billion on revenues of £5.25 billion.

Mr Page, 37, is reclaiming the job he relinquished to Mr Schmidt, 55, when investors called for a more experienced business leader.

“In my clear opinion, Larry is ready to lead and I’m excited about working with both him and Sergey Brin for a long time to come,” Mr Schmidt said in a blog posting. Mr Brin, also 37, is Google’s other founder.

Schmidt was brought in as the “adult” to complement the search company’s young leadership team. He had plenty of experience: at Bell Labs, Xerox, Sun and Novell.

His biggest achievement is how he bonded with Google’s two founders; as an executive triumvirate they appear to have managed the company with little internal friction.

In corporate terms, Larry Page and Sergey Brin have been grown-ups for quite a while. Now they are taking charge at the company that is rightfully theirs.

But Google has lost momentum recently, especially in competition with Facebook. Key staff are leaving. It will be Larry Page’s job to re-energise the search giant.

Still, shareholders will feel a tad safer in the knowledge that Eric Schmidt will carry on as the founders’ mentor.

Mr Schmidt said the management changes, which take effect on 4 April, were part of a plan to “streamline” decision making and create clearer lines of responsibility and accountability.

“We’ve been talking about how best to simplify our management structure and speed up decision making for a long time,” Mr Schmidt said.

He added: “Larry will now lead product development and technology strategy, his greatest strengths… Sergey has decided to devote his time and energy to strategic projects, in particular working on new products. His title will be co-founder.”

The managerial news overshadowed strong fourth-quarter profits that were well ahead of analysts’ estimates. The $2.54bn profit compares with $1.97bn made in the same quarter the year before.

Analysts said Google appeared to have strengthened its internet advertising machine during the pre-Christmas shopping season, sparking a 26% surge in revenues to $8.44bn. After subtracting the commissions Google pays to advertising partners, revenues were $6.37bn, about $300m more than analysts had forecast.

Shares of Google rose about 2% to $639 in after-hours trading on Wall Street. The company now has a market value of about $200bn and has turned the co-founders and Mr Schmidt into multi billionaires.

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UK ads watchdog ASA extends it’s powers to cover the internet

September 02, 2010 By: Dr Search- Principal Consultant at the Search Clinic Category: Uncategorized

UK advertising  watchdog ASA is to extend it’s powers to include internet websites next year.UK ads watchdog ASA extends it's powers to cover the internetThe digital remit of the Advertising Standards Authority (ASA) is to be extended significantly to deliver more comprehensive consumer protection online.

The ASA’s present remit online includes ads in paid-for space and sales promotions wherever they appear. But from next year, the rules in the UK Code of Non-broadcast Advertising, Sales Promotion and Direct Marketing (the CAP Code) will apply in full to marketing communications online, including the rules relating to misleading advertising, social responsibility and the protection of children.

The remit will apply to all sectors and all businesses and organisations regardless of size.

The Committee of Advertising Practice (CAP), the body responsible for writing the CAP Code, has decided to extend the digital remit of the ASA in response to a formal recommendation from a wide cross-section of UK industry.

CAP yesterday published a document detailing the new remit and sanctions.  The new remit will ensure the same high standards as in other media and will cover:

* Advertisers‟ own marketing communications on their own websites and;
* Marketing communications in other non-paid-for space under their control, such as social networking sites like Facebook and Twitter.

Journalistic and editorial content and material related to causes and ideas – except those that are direct solicitations of donations for fund-raising – are excluded from the remit.

In addition to the ASA‟s present sanctions, which already achieve a high level of compliance, CAP member bodies have agreed new sanctions to apply to the extended remit such as:

* Removal of paid-for search advertising – ads that link to the page hosting the non-compliant marketing communication may be removed with the agreement of the search engines.
* ASA paid-for search advertisements – the ASA could place advertisements online highlighting an advertiser‟s continued non-compliance.

The industry has agreed to apply the standard 0.1% levy on paid-for advertisements appearing on internet search engines through media and search agencies. This is an extension of the existing funding mechanism in other media that pays for the ASA and it will be supplemented initially with seed capital from Google.

The remit will come into force on 1 March 2011 after a six month period of grace to allow the ASA and CAP to conduct training work to raise awareness and educate business on the requirements of the CAP Code, particularly amongst those who may not previously have been subject to ASA regulation.

Website owners and agencies are urged to sign up to CAP Services to receive guidance and training to help ensure their sites comply with the new rules before 1 March 2011.

ASA Chairman Lord Chris Smith said, “This significant extension of the ASA‟s remit has the protection of children and consumers at its heart. We have received over 4,500 complaints since 2008 about marketing communications on websites that we couldn‟t deal with, but from 1 March anyone who has a concern about a marketing communication online will be able to turn to the ASA.”

CAP Chairman Andrew Brown said, “Extending the online remit of the ASA has been a top priority for UK industry over the last couple of years. Our aim has been to extend further in the online world the principles that are already well established in our system, namely those of effective consumer protection and fair competition.”

Dr Search wonders whether this is a sledgehammer to crack a nut over a few websites or a genuine plan for UK websites to lead reputable online marketing.

Eitherway it breaks the UK coalition goverment’s promise to reduce red tape on UK companies.

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How to Maximise your Pay Per Click (PPC) ROI pt7 video 4mins 2 secs

July 08, 2010 By: Dr Search- Principal Consultant at the Search Clinic Category: Uncategorized

This video explains how to maximise your Pay Per Click (PPC) ROI with examples of Google’s AdWords PPC matching requirements to target your budget effectively- broad, exact and negative keyword bidding phrases are the key to saving your wallet from taking a battering. How to Maximise your Pay Per Click (PPC) ROI pt7 video 4mins 2 secsI have saved one client 93% of his Adwords budget- and he’s still getting the same amount of traffic. The only loser is Google.

This is the seventh part of 11 videos on how to promote your website using the most cost effective elements of the marketing mix.

This video series was made from the lecture Simon Dye Dr Search the Principal Consultant at the Search Clinic’s made at the University of Gloucestershire on online marketing to to businesses, professionals including Members of the Chartered Institute of Marketing, Chartered Managers and the Chartered Institute of Personnel and Development and students at the 5th annual Gloucestershire Professionals conference in June 2009.

More than 300 people attended the conference with over 60 attending Dr Search’s lecture on Online Marketing Tips, Strategies and how to use the most cost effective tools for your online marketing business.

Of the 12 seminars during the day Dr Search received the top rating with 93% of the attendees saying that he was relevant to their needs and 86% of attendees rated the content as highly rated.

Please have a look at the other videos as they become live on the Search Clinic YouTube Channel

Please let me know what you think of the video. Have you found it useful? Was there anything else that you would like to learn about? Please contact Dr Search by clicking here now.

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Times Online begins charging online readers

July 05, 2010 By: Dr Search- Principal Consultant at the Search Clinic Category: Uncategorized

The Times newspaper has begun charging readers to access its online content by introducing a paywall due to falling advertising income
Times Online begins charges for online readersFrom now on, access to the Times and Sunday Times website will cost £1 per day, or £2 a week if readers sign up to a subscription.

News International, which owns the papers, announced plans to impose charges earlier this year in response to falling advertising income.

Currently the Financial Times and the Wall Street Journal are the only major papers to have similar paywalls.

All other national papers offer free access to their sites, but are likely to watch the launch of the Times paywall closely.

Falling readership numbers and advertising revenues have put significant pressure on newspapers in recent years, and devising the best way to make money from content is seen as a major challenge for the industry.
Continue reading the main story

Other papers including the Guardian have vowed to keep content free, pinning their hopes on a recovery in advertising revenues.

Although the Times risks losing readers as a result of the new charges, News International hopes the charge will be low enough to attract sufficient readers.

Robin Goad from Experian Hitwise, which monitors web traffic, told BBC Radio 5 live’s Wake Up To Money programme that traffic to the Times website had fallen “significantly”.

“Since the registration wall has gone live before the full paywall, we’ve seen about a 60% drop in traffic over the last couple of weeks,” he said.

However, “that is probably a little bit less of a drop than a lot of people expected… so this is quite a positive [figure],” he added.

Under an introductory offer, registered readers will be able to access the site for £1 for the first month.

The site has already been restricted to registered users for the last 30 days.

Given Rupert Murdoch’s determination to charge for his content, Dr Search expects that the new regime will continue until at least September or October.

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