The Search Clinic starts 2010 by looking at the oganisation that will statistically send the most traffic to your website- Google.
Google has a 10 Things Philosophy. Over the next few day we will be covering them all. But the Top 3 below are key for any online business:
Never settle for the best
“The perfect search engine,” says Google co-founder Larry Page, “would understand exactly what you mean and give back exactly what you want.” Given the state of search technology today, that’s a far-reaching vision requiring research, development and innovation to realise. Google is committed to blazing that trail.
Although acknowledged as the world’s leading search technology company, Google’s goal is to provide a much higher level of service to all those who seek information, whether they’re at a desk in Boston, driving through Bonn or strolling in Bangkok.
To achieve this, Google has persistently pursued innovation and pushed the limits of existing technology to provide a fast, accurate and easy-to-use search service that can be accessed from anywhere. To fully understand Google, it’s helpful to understand all the ways in which the company has helped to redefine how individuals, businesses and technologists view the Internet.
Ten things Google has found to be true
1. Focus on the user and everything else will follow.
From its inception, Google has focused on providing the best user experience possible. While many companies claim to put their customers first, few are able to resist the temptation to make small sacrifices to increase shareholder value. Google has steadfastly refused to make any change that does not benefit the users who come to the site:
* The interface is clear and simple.
* Pages load instantly.
* Placement in search results is never sold to anyone.
* Advertising on the site must offer relevant content and not be a distraction.
By always placing the interests of the user first, Google has built the most loyal audience on the web. And that growth has come not through TV ad campaigns, but through word of mouth from one satisfied user to another.
2. It’s best to do one thing really, really well.
Google does search. With one of the world’s largest research groups focused exclusively on solving search problems, we know what we do well and how we could do it better. Through continued iteration on difficult problems, we’ve been able to solve complex issues and provide continuous improvements to a service already considered the best on the web at making finding information a fast and seamless experience for millions of users.
Google’s dedication to improving search has also allowed them to apply what they’ve learned to new products including Google Mail, Google Desktop and Google Maps. As they continue to build new products while making search better, their hope is to bring the power of search to previously unexplored areas and to help users access and use even more of the ever-expanding information in their lives.
3. Fast is better than slow.
Google believes in instant satisfaction. You want answers and you want them right now. Who are we to argue? Google may be the only company in the world whose stated goal is to have users leave its website as quickly as possible.
By fanatically fixating on shaving every excess bit and byte from our pages and increasing the efficiency of our serving environment, Google has broken its own speed records time and again. Others assumed large servers were the fastest way to handle massive amounts of data. Google found networked PCs to be faster. Where others accepted apparent speed limits imposed by search algorithms, Google wrote new algorithms that proved there were no limits. And Google continues to work on making it all go even faster.
Search Clinic points out that speed is a Google fixation. In 2009 they announced that it would effect a website’s ranking in Pay Per Click casino and it may start
to have an effect on free results ranking soon.