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Tax dodging Amazon announces lower profits

January 30, 2013 By: Dr Search Principal Consultant at the Search Clinic Category: Amazon, Customer Service, Ecommerce, internet, Online Marketing, Search Clinic, Uncategorized

Amazon has announced a sharp fall in profits for the end of 2012.Tax dodging Amazon announces lower profitsNet income for the three months to the end of December was £61.5 million, down from £112 million for the same period in 2011.

The fall came despite an increase in revenues during the period, from £11.08 billion a year ago, to £13.54 billion- a jump of 22%.

That growth came as the world’s largest internet retailer bagged a big share of internet spending during the crucial holiday period.

After reporting the results, Amazon’s shares rose by close to 7%.

“We’re now seeing the transition we’ve been expecting,” said Jeff Bezos, founder and chief executive of Amazon.com.

“After five years, e-books is a multi-billion dollar category for us and growing fast – up approximately 70% last year.

“In contrast, our physical book sales experienced the lowest December growth rate in our 17 years as a book seller, up just 5%.

“We’re excited and very grateful to our customers for their response to Kindle and our ever-expanding ecosystem and selection.”

The Seattle based company also said operating income increased by 56% to £257 million in the fourth quarter.

Record online sales shoppers on Boxing Day

December 27, 2012 By: Dr Search Principal Consultant at the Search Clinic Category: Customer Service, Dr Search, Ecommerce, internet, Online Marketing, Pay Per Click Advertising, Search Clinic, Tablets, Technology Companies, Uncategorized

Record numbers of UK shoppers visited retail websites on Boxing Day-  with analysts suggesting shoppers are also using the internet to identify bargains.Record online sales shoppers on Boxing DayInformation service Experian said UK consumers made 113 million visits to retailers’ websites on 26 December.

The number of visitors to the High Street on the same day was up 0.64% on last year’s Boxing Day trade, according to Experian.

Some big name retailers started their online sales on Christmas Day.

UK internet users made 84 million visits to retail websites on Christmas Eve and 107 million visits on Christmas Day, up 86% and 71% respectively compared to the same days in December 2011, according to Experian.

The Boxing Day level – 113 million visits – was 17% up on the same day in 2011. Typically, during the year, there is an average of about 70 million visits on Mondays – the busiest day of the week for online shopping.

“The UK sales creep continues to advance so that now the post Christmas sales are starting before Christmas,” said James Murray, digital insight manager at Experian.

“Five years ago we called it the January sales, before it became the Boxing Day sales, now retailers have to call it the winter sales as discounting starts earlier to encourage higher spending.”

Shoppers headed back to the High Street, with large department stores such as John Lewis throwing open their doors for clearance sales.

Yet, retail consultants have said that many people heading out to the shops will have already browsed online to choose the items they want.

The squeeze on family finances is likely to keep the lid on retail sales, especially on big ticket items.

However, some positive news in employment levels means that some stores could still record a decent level of sales in the significant post-Christmas sales period.

Experian Footfall said that there was “quiet optimism” on the High Street with the number of shoppers up slightly on 26 December, compared with the same day in 2011.

The growth of the internet means that the peak in sales might already have taken place.

Mr Murray, of Experian, said that 26 December was traditionally the single biggest shopping day of the year online.

And now, shoppers are using digital devices such as tablets and smartphones to search for bargains – then only travel to those specific shops to buy those items.

The amount people spent online was expected to account for 12% of total retail spending.

UK universities in online MOOCs launch to challenge US

December 21, 2012 By: Dr Search Principal Consultant at the Search Clinic Category: Computers, Customer Service, Ecommerce, internet, Online Marketing, Technology Companies, Telecommunications Companies, Uncategorized

A partnership of UK universities is launching an online project- MOOCs who are challenging US universities that have dominated this new market.UK universities in online MOOCs launch to challenge USThey will aim to give the public access to higher education courses via computers, tablets or smartphones.

A new company called FutureLearn is being set up to run this online project, which will be majority-owned by the Open University.

These have become known as Massive Open Online Courses – or MOOCs.

The partnership will include the Open University, King’s College London, Bristol, Exeter, Warwick, East Anglia, Leeds, Lancaster, Southampton, Cardiff, Birmingham and St Andrews.

The project will represent the biggest UK response to rapidly growing online universities – with these universities planning to offer courses through a shared online platform.

There are usually no formal entry requirements for students on such courses but individual universities will have to decide how students can be examined and accredited.

Martin Bean, the Open University’s vice-chancellor, said that the arrival of online courses meant that UK universities could either “stick their heads in the sand” or rise to the international challenge.

The vice-chancellor said higher education had to face up to the impact of the internet on delivering courses.

“What the web has taught us is that you can take nothing for granted – those who sit back and hope it goes away will lose,” he said.

Online joint projects, offered by some of the world’s leading universities, including Harvard, Stanford and MIT, have attracted registrations from millions of students.

They have raised the prospect of reaching many more students at a much lower cost. Their courses have used the internet to deliver video and provide interactive exercises and automated testing.

The announcement from the FutureLearn project sees the first major challenge from the UK, headed by the Open University, which has pioneered distance learning.

These universities will be responsible for the content, quality, accreditation and cost of courses offered online.

There will also be social networking-style communities for students. Materials will be designed for portable devices, such as iPads or mobile phones.

In the US, in these early stages of development, courses have been offered free – but there have been charges introduced where there are certificates and invigilated exams.

There are also expectations that high levels of web traffic will be used for advertising or links to other services.

And when universities are charging high levels of tuition fees for their campus-based students, this raises questions about how this will be balanced against awarding online degrees for much less.

How to make money Banners Broker

December 15, 2012 By: Dr Search Principal Consultant at the Search Clinic Category: Customer Service, Dr Search, Ecommerce, Facebook, Google, internet, Online Marketing, Pay Per Click Advertising, Search Clinic, Technology Companies, Uncategorized, Website Design

There are a number of ways of making money online- but one BannersBrokers is a pretty unique company.

The usual online business income development process are through advertising and publishing. But BannersBroker have a third method- combining the two processes.

Website Advertiser Publisher Combined
how to make money red-tick red-cross-wrong red-cross-wrong
google logo red-tick red-tick red-cross-wrong
bannersbroker logo red-tick red-tick red-tick

If you have a Facebook account then you don’t get any money when businesses advertise on your pages.

If you have a Google AdSense publishing account on your website then Google only gives you one per cent of the income that they make from your website.

However BannersBroker will give you a massive seventy five per cent of the money that they make when your website promotes their advertising.

All you have to do to get started is to click on the how to make money Banners Broker link

BannersBroker (BB) make money by renting advertising space on publisher sites to you, the members. When you buy a package of space from BB you will share in the profits they make.

Start with the Ad Pub Combo program- please see the red oblong below:online-starting

Then Click on the green getting started button, half way down on the right hand side. This form then appears:

sign-up-formPLEASE NOTE: Please copy and make a note of your username and particularly your password as BB do not seem to send you a confirmation email.

The user name is usually based around your name. It can not be changed in the future, so please make sure that it is memorable to you.

The password should be at least 12 characters long, with CAPITAL and lower case letters and numbers. Special characters are not recognised.

As such it makes sense to create the password in Notepad or a third party program and then copy and paste the password into BannersBroker.

If you own a website that receives a significant amount of traffic, BB can help you grow your business through a new revenue stream. As a BB publisher, your website is included in our database of viable advertising space.

When we make a match, advertisements are placed on your website. For every ad impression generated by your website, you earn a pre-set amount of money. Through our program, BB publishers are able to grow their corporate revenues by taking full advantage of their web traffic.

BB is an online advertising network that manages the sourcing, publishing and performance tracking of ads that make the connection between advertisers and publishers around the world.

We connect advertisers with effective ad space and publishers with the most relevant ads to market on their websites. With an extensive online network consisting of hundreds of thousands of publishers and advertisers from around the world, we help our clients increase sales and earn additional advertising revenue.

If you need some help with building your online business then please click the button NOW:

help my business

US Ecommerce sales rise 13pc to $1.25 billion

December 12, 2012 By: Dr Search Principal Consultant at the Search Clinic Category: Computers, Customer Service, Dr Search, Ecommerce, internet, Online Marketing, Technology Companies, Uncategorized

comScore a leader in measuring the digital world, today reported holiday season retail ecommerce spending for the first 40 days of the November–December 2012 holiday season.US Ecommerce sales rise 13pc to $1.25 billionFor the holiday season to date $29.3 billion has been spent online, marking a 13 percent increase versus the corresponding days last year.

Green Monday (Dec. 10) reached $1.275 billion in spending, up 13 percent vs. last year and ranking as the third heaviest online spending day for the season-to-date after Cyber Monday ($1.465 billion) and Tuesday, Dec. 4 ($1.362 billion).

“Green Monday kicked off this critical week for online holiday shopping with a strong total of $1.275 billion, marking a 13-percent gain from last year,” said comScore chairman Gian Fulgoni.

“While Green Monday remains a very important day for the season, as consumers have gained confidence with on time shipment delivery, there is perhaps less urgency than there once was to make those final purchases at least two weeks in advance of Christmas Day. What we’ve seen over the past few years is a tendency for heavy spending to continue late into the week of Green Monday and right up until Free Shipping Day, which this year falls on December 17.”

The Green Monday gains are driven by both a growth in the number of buyers and also increased spending per buyer.

An analysis of Green Monday spending demonstrates how various components contributed to the 13-percent growth rate.

Spending growth was driven by both an increase in the number of buyers (up 7 percent to 9 million) and an increase in spending per buyer (up 6 percent to $140.95).

The gain in spending per buyer primarily reflected an increase in the number of transactions per buyer (up 5 percent to 1.76) rather than an increase in the dollar value of a transaction, which was up only 2 percent to $80.11.

This likely reflects consumers’ willingness to purchase at a variety of retailers to take advantage of competitive deals and discounts.

Digital content & subscriptions remains top gaining product category for the season

The top gaining category for the season-to-date is Digital Content & Subscriptions, predominantly comprised of digital book, music and video downloads, which has grown 22 percent versus year ago.

Toys ranks second with a growth rate of 18 percent, followed by Video Game Consoles & Accessories (up 15 percent).

Consumer Electronics currently ranks fourth (up 15 percent) on the strength of smartphone sales, while Computer Hardware rounds out the top five (up 14 percent) on the strength of tablet sales.

Waste management recycling Cheltenham company wins award

November 26, 2012 By: Dr Search Principal Consultant at the Search Clinic Category: Customer Service, Dr Search, Messaging, Online Marketing, Search Clinic, Technology Companies, Uncategorized

A Cheltenham waste management recycling company Printwaste has won a prestigueous National Award – the Document Destruction Company of the Year!Waste management recycling Cheltenham company wins awardThe Document Manager Awards has added value to both our image, and industry credibility. To achieve this award shows that our customers recognise the standard of service we are able to offer and differentiates us from the competitors.

Since 2007, the Document Manager Awards has been the UK’s Document and Content Management’s most prestigious, and enjoyable awards evening.

Every year has been a sell-out attracting up to a 200 guests to its black-tie dinner.

The event offers your organisation an unequalled opportunity to imprint its brand and corporate power on the entire senior level of UK document management gathered in one location.

The Document Manager Awards are run by the Document Manager Magazine- which is published bi-monthly and has a circulation of 14,560 in the UK

The total waste management recycling service means you only need to deal with one waste management company. The service is recycling-led and builds in incentives to reduce your business’ general waste. They provide a combination of services, including all of the below:

  •     Confidential waste destruction
  •     Duty of Care compliance
  •     Full management information reporting
  •     General waste disposal
  •     Hazardous waste disposal
  •     Recycling of all materials
  •     Waste audits

You can be assured that Printwaste’s audit will always go the extra mile, to ensure you receive the best possible waste management programme. We understand the need to reduce costs and our job is to achieve best recycling value from your material by reducing your landfill costs.

Since its birth 18 years ago, DM Magazine has covered applications that overlap with its central tenet of Document Management, including Knowledge & Content Management, E-mail, Records and Archive Management, as well as ‘peripheral’ technologies such as security, storage systems and networking.  Included in our broad definition of Document Management would be scanning & imaging, data capture, recognition, archiving and retrieval, workflow & business process automation and intra/internet solutions.   In recent years there has been a shift in emphasis towards Enterprise Content Management, and therefore integration with line-of-business applications, ROI and similar strategic issues are also covered regularly.

Hardware coverage includes document scanners and multifunction devices, as well as other related products such as display technologies, storage devices, network printing solutions etc.  DM also occasionally reviews more peripheral product offerings such as fax servers, email management/archival software etc.

DM includes regular ‘focus’ looks at specific vertical markets where these technologies are having a major impact: foremost among these continue to be government, health, and the finance sector, and we will also feature construction, manufacturing, utilities, distribution, professional services, logistics, education and more.

As with any title in a fast moving IT sector, all planned features are subject to change at short notice, whether due to last-minute withdrawal of an article or just someone pitching us an idea that we can’t resist!  Document Manager welcomes submissions from vendors/PR’s, especially by-lined Opinion articles and case studies/Case Studies. This features list is also available at www.document-manager.com where you can view the full media pack and other information relating to the magazine.

Cyber thieves target smartphones and mobiles for future profits

November 14, 2012 By: Dr Search Principal Consultant at the Search Clinic Category: Android, Apple, Apps, Computers, Customer Service, Cyber Security, data security, Dr Search, Ecommerce, Google, internet, mobile phones, Online Marketing, Search Clinic, smart phones, Tablets, Technology Companies, Uncategorized

As more people around the world are using smartphones and downloading apps, bank, and conduct business, there’s more and more of an incentive for criminals to attack phones- as they used to attack PCs in the past.Cyber thieves target smartphones and mobiles for future profitsCrimeware kits, which let novice cyber thieves create their own viruses with a few mouse clicks, have been behind the huge rise in the number of malicious programs that plague PCs.

Now, such kits are starting to be made for mobile malware.

What criminals like about mobiles is their intrinsic connection to a payment plan. This made it far easier to siphon off cash than with PC viruses.

All phones that have access to SMS are able to charge money to their phone bill via premium rate SMS processes.

Almost 70% of the millions of scams try to steal cash by surreptitiously racking up premium-rate charges.

Malicious apps made it hard for people to realise they were being scammed, because they could work surreptitiously while phone owners used a different application.

Alongside the growth in mobile malware is a rise in junk or spam text messages being sent to phones – many involving fake offers in an attempt to sucker the recipient into revealing their credit card number.

The ways to keep your mobile phone safe are:

  • Stick to official marketplaces and app stores
  • Be suspicious of offers that look too good to be true
  • Check your bill for rogue charges
  • Be wary of sites offering for free apps that cost money elsewhere
  • Be extra wary of Android apps as Google’s vetting is not as strict as Apple’s.

Groupon shares plunge 30% after revenues disappoint

November 12, 2012 By: Dr Search Principal Consultant at the Search Clinic Category: Customer Service, Ecommerce, Online Marketing, Search Clinic, Technology Companies, Uncategorized

Shares in the controversial discount voucher firm Groupon have plunged 30% after its third quarter revenues fell short of analysts’ forecasts.Groupon shares plunge 30% after revenues disappointRevenues for the July to September quarter were $569 million (£356 million), up 32% from a year earlier, but still below Wall Street expectations of about $590 million.

The company even reported a net loss of $3 million (£1.9 million) for the quarter.

“Our solid performance in North America was offset by continued challenges in Europe,” said chief Andrew Mason.

The 30% fall in Groupon’s shares left them at a record low of $2.76 each.

The company was launched on the stock market last November at $20 a share- one of a series of dotcom flotations during 2011.

But since then, questions have been raised about the business model, while the eurozone debt crisis has been blamed for denting consumer demand for some of Groupon’s deal.

Groupon offers coupons to its subscribers- which give them discount deals that are available only for that day which are available for anything from restaurant meals to spa treatments.

Revenues from international operations, including Europe but excluding North America, rose 3% to $277 million. That compared with an 80% surge in North American revenue to $292 million.

However, Mr Mason remained optimistic about the future, saying in a statement that the forthcoming holiday season would be great for business.

Adding to the difficulties, the US Securities and Exchange Commission has been looking into Groupon’s accounting and disclosures to the stock market.

EBay pays £1.2m in UK tax on sales of £800 million

October 29, 2012 By: Dr Search Principal Consultant at the Search Clinic Category: Amazon, eBay, Ecommerce, Facebook, internet, Online Marketing, Search Clinic, Technology Companies, Uncategorized

eBay has paid just £1.2 million in tax in the UK an investigation has found.EBay pays £1.2m in UK tax on sales of £800 millionThe Sunday Times newspaper said that its tax bill in 2010 comes despite eBay’s UK subsidiaries generating sales of £800 million.

The auction site – which also owns the PayPal payments system – responded that it “complies fully with all applicable tax laws”.

The report comes after coffee giant Starbucks was also accused of paying just £8.6 million in corporation tax in the UK over 14 years.

According to the Sunday Times, eBay had sales of £789 million during 2010 in the UK at its four British subsidiaries.

Using its worldwide profit margin of 23%, it would have made a profit in the UK of £181 million, leading to corporation tax owed of £51 million. Instead, it paid just £1.2m, the report said.

Accounts for one of its units, eBay (UK) Ltd, show that for 2010 – the last year available – it owed tax of £766,000 on profits of £4.4 million.

Other large online international companies have also been accused of avoiding tax in the UK.

Facebook UK paid £238,000 in tax last year, according to its accounts. Its sales were £20.4 million.

Most of the company’s income is believed to be legally going through its European base in Dublin, where corporation tax is lower than in the UK.

And a report in the Guardian in April said that online retailer Amazon had generated sales of more than £7.6 billion in the UK over the past three years but had not paid any corporation tax on the profits from those sales.

Online hotel deals broke law warns watchdog

August 09, 2012 By: Dr Search Principal Consultant at the Search Clinic Category: Computers, Customer Service, Ecommerce, internet, Online Marketing, Technology Companies, Uncategorized

Two online travel agents and a hotel group could be limiting price competition on hotel room sales, early results of an investigation have found.Online hotel deals broke law warns watchdogBooking.com and Expedia entered into separate agreements with Intercontinental Hotels Group (IHG), the Office of Fair Trading said.

The regulator’s provisional findings are that these agreements infringed competition law.

Expedia and IHG argued that the arrangements complied with the law. Expedia claimed that the OFT had yet to show that any laws had been broken.

“Expedia remains committed to ensuring that it provides consumers with the widest possible choice of travel options at competitive prices and will seek to safeguard its ability to continue to do so in relation to the current regulatory process,” it said in a statement.

IHG said its arrangements with online booking agents were “compliant with competition laws and consistent with the long-standing approach of the global hotel industry”.

Booking.com’s parent company, Priceline, said it would contest the allegations “vigorously”, claiming that it did not control hotel pricing.

The three firms can now respond to the allegations within three months.

Hotels sell some rooms directly to customers, but use online agents to keep their occupancy levels high.

The UK’s online travel agency sector is the largest in Europe. The OFT said that UK hotel bookings through online travel agents totalled approximately £849 million in 2010.

The sale of hotel rooms over the internet has become a huge business, dominated by the hotels themselves and by global websites which sell the rooms on commission.

An OFT investigation began in September 2010, after a discount website called Skoosh.com complained that it was being put under pressure to maintain a standard price rather than share its commission with customers. It covers bookings by UK residents for rooms around the world.

The provisional findings of the OFT’s investigation is that the agreements between Booking.com and Expedia with IHG could limit price competition and create barriers for other firms to expand.

The arrangement between Booking.com and IHG was still in place, while Expedia allegedly violated rules between October 2007 and September 2010, the OFT added.

Within the travel business the practice of keeping prices at a pre-set level is talked about openly and is called “rate parity”.

The effect is that a customer might look at several websites and see the same prices advertised. Thus where there is very little variation in prices, a website can claim, truthfully, that its prices are the “cheapest”.

The OFT said it limited its investigation to a small number of major companies. However, the investigation was likely to have wider implications as the alleged practices were potentially widespread in the industry, it added.

If the regulator concludes that there have indeed been breaches of the Competition Act, it can impose penalties of up to 10% of a company’s turnover.