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Online banking problems at Lloyds Bank

December 21, 2011 By: Dr Search Principal Consultant at the Search Clinic Category: Computers, Customer Service, Ecommerce, Technology Companies, Uncategorized

Online banking at Lloyds Bank is the latest compnay to have suffered problems with their online systems.Some Lloyds TSB customers suffered problems getting into the online banking system on Thursday morning.

The bank’s customer services team has been apologising to customers who have complained about a shutdown in the system.

However, they said that the system should now be working as normal.

The glitch comes in the same week as computer problems affected customers with accounts at the Post Office who visited branches.

Last month, maintenance work affected services for customers of RBS and NatWest – the day after HSBC customers faced a shutdown in online services.

A spokeswoman for Lloyds claimed that the glitch affected the online banking system for an hour.

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