Buzz causes a storm on privacy fears II
Antitrust regulators have already rebuffed Google’s attempt to forge a deal with Yahoo in search and are investigating its plans to extend its advertising reach into the mobile arena through the acquisition of Admob.
In any other industry, Google’s conduct would be considered good corporate practice. In the technology world, however, where start-ups with disruptive new products are romanticised and companies such as Apple and Google have built their brands largely on their ability to out-innovate rather than outmanoeuvre their competitors, it is often seen as unimaginative.
For ordinary internet users, there are clear potential benefits from Google’s strategy of extending its influence into more and more corners of the internet – as well as some obvious dangers.
Yet as the Buzz privacy debacle has shown, internet users have different expectations of the different services they use. Trying to merge them can lead to confusion and distrust.
Facebook has learnt this to its cost. In its pursuit of Twitter, where most communication takes place in public, it recently reset some of the default settings for its users so that more of their information appears publicly. As with Buzz, that brought an outcry from privacy interest groups.
